Please, read carefully these conditions of purchase, since they constitute the legal regime corresponding to the operations to be carried out between AGUAVIDA LLOPS, S.L. (hereinafter BCN-Gin) and individuals interested in the different products that are displayed on the commercial website of the entity. The commercial use of the web page and the sending of the registration and purchase forms imply the acceptance -without reservations- of the conditions of purchase.
Any question or clarification that you want to raise, you can contact us by phone at 0034 931 131 452 (customer service hours from 10 am to 6 pm from Monday to Friday) or by email at the office address
FACULTY TO MODIFY THE PRESENT CONDITIONS
BBCN-Gin reserves the right to modify the commercial offer of its website at any time. These modifications may affect products, prices, promotions and other commercial conditions, service, and may respond to different causes -including, but not limited to- the increases of the ingredients used in manufacturing. The modifications will not apply to the hiring already carried out.
Contracts will be understood as those that would have been confirmed by the BCN-Gin.
TYPOGRAPHICAL ERRORS; SECURITY OF ELECTRONIC OPERATIONS
BCN-Gin is not responsible in case of typographical errors of others at any time to the will of BCN-Gin. In that case, it would be corrected immediately. BCN-Gin will notify the buyer and the buyer will have the right to rescind his purchase without any cost on his part.
BCN-Gin strongly recommends that buyers and interested parties adopt the telematic systems that allow the highest levels of security in the different operations carried out on the Internet and, in particular, those that are indicated by the different providers of these services in their respective pages. Web. Also, BCN-Gin will not be responsible for failures, irregularities that have their origin in computer viruses, attacks by third parties, service interruptions or negligent actions of the users of the equipment with which the purchase operations are made over the Internet.
BCN-Gin will not be responsible for unauthorized and / or fraudulent actions produced due to infringement of the sale conditions and safety recommendations made by the entity.
1. Online sale
The user of the web page maintained by BCN-Gin shall have the right to free and free access to the public information collected therein.
The reception, processing and access to personal data provided by users will be carried out in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the Protection of Personal Data and its development regulations.
When the purchase process has been completed, the order will be sent electronically to BCN-Gin to be processed, maintaining the levels of confidentiality and security necessary in accordance with the state of the art during this process. The buyer, will receive a confirmation by email, for information that your order has been received and proceed to its processing, indicating the products purchased and total cost for the purchase, handling and shipping of the same (taxes included).
2. Payment method
To the prices exhibited in the web www.bcngin.shop
3. Form and delivery time
Except for exhaustion of stocks, which will be communicated to buyers, orders will be delivered within 72 hours from the completion of the purchase. In the event that the BCN-Gin does not make available to the buyer the products purchased in the aforementioned period, the latter will have the right to summon the BCN-Gin so that in an additional period not exceeding 96 hours, the purchased items are available to the BCN-Gin. same. If this additional period is not met, the buyer will have the right to cancel the purchase and the consequent refund of the amounts paid in the purchase.
According to the withdrawal and consequent payment of amounts made by the buyer no claim for damages, present or future, direct or indirect, or under the modalities of emerging damage or loss of profit. The aforementioned deadlines are also applicable in the Peninsula and the Balearic Islands.
The products are sent insured for damage, theft, loss and unauthorized handling in the transport until it is received by the buyer.
The subsequent modification of the place of delivery requested by the buyer, may generate additional costs on the sale price that will be the exclusive account of the buyer.
The products will be delivered to the buyer by transport company, along with delivery note in which the data that will identify the buyer, the order number and the list of products or, where appropriate, collections and products it contains will be consigned.
In the case of the buyer verifying errors in the received products or that these are visibly damaged, he must notify these circumstances to BCN-Gin, either by telephone, or by fax or e-mail, through the customer service, published on its website, or at the address of the BCN-GIN, in the shortest possible time and, in any case, within fourteen days following delivery).
The guarantees of the products marketed by the BCN-Gin through its website www.bcngin.shop they are established exclusively by the entity, in its capacity as manufacturer of the products. In the same way, the conditions of handling, packaging and conservation are specially taken care of, taking into account the nature of the products offered.
The fact that BCN-Gin conducts Internet sales does not imply that the products are defective or of lower quality.
In accordance with the above, the buyer enjoys a total guarantee in the products of BCN-Gin in the event that the product presents any anomaly (return of the product and return of another without any cost).
For the return of the product the buyer will have the following options:
* Take the product (with the original packaging) defective to BCN GIN: Passeig de l’Exposició, 58, 08004 Barcelona
* Contact directly with BCN-GIN through email [email protected] so that you can carry out the corresponding processing: return of the product / re-send of another via courier, or refund of the amount.
To request the application of the guarantee it is necessary to present:
* BCN-Gin purchase invoice.
* Packing and other original contents in correct condition.
In any case, the batch number of the product (s) to be replaced must correspond with the files in BCN-Gin. Unless otherwise indicated, the guarantee will not be valid in case of damage caused by causes beyond the control of BCN-Gin, external deterioration of the products and / or packaging due to abnormal use or negligence in its use, conservation, insertions in cases other than original, exposures to water, fire or high temperatures, among others.
The guarantee for lack of conformity will start on the same day of delivery and will be extended to the legally stipulated period of 2 years, according to art. 123, of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
After 6 months from the delivery, the buyer will have to prove (proof of its existence) the defects of the products delivered.
5. Possibility of withdrawal
In accordance with the provisions of articles 102 and following of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the buyer will be entitled to exercise the withdrawal on the purchase made, within 14 calendar days from receipt of the product, without the need to plead any reason and without incurring any cost, except as provided for extraordinary expenses outside the basic shipment established in the previously agreed contractual conditions or for deterioration in the handling of the product for which the buyer is responsible.
Likewise, once notified of the withdrawal to the BCN-Gin, the buyer must proceed to the return of the items purchased as soon as possible and, in any case, within the non-extendable period of 30 calendar days from the notice of withdrawal.
BCN-Gin will retain the refund of the amount to be returned to the buyer, proceeding to the return of the same once it has been verified that the product is in the right conditions and without further deterioration than the transport itself and opening of the product by the buyer. Damages produced in addition to those previously indicated will be charged to the buyer.
In case of loss or loss in the return of the products for reasons beyond the control of the buyer, the amounts paid will be returned by means of sufficient proof of the return of the same.
To exercise the right of withdrawal, the buyer must complete and send via web the following form of withdrawal of purchase.
6.- Industrial and intellectual property rights; administrative authorizations
The signs, logos, icons, trademarks and other intellectual and industrial property rights existing on the website of the BCN-Gin are the property of the entity and / or, where appropriate, third-party licensors thereof, so that they remain All rights reserved exclusively for their legal owners. Consequently, any use, manipulation or unauthorized use thereof is prohibited. BCN-Gin reserves the right to exercise the corresponding legal actions.
On the other hand, BCN-Gin informs the buyers of its products that, with their acquisition, they acquire ownership of the physical support of the products, not the corresponding industrial or intellectual property rights. The purchase of these products does not imply or imply licenses or authorizations to use the designs, images reproduced, official signs incorporated and other members of the products or belonging to the entity or other Spanish institutions or not. These rights belong to the BCN-Gin.
The modification or alteration of the products for uses or purposes other than those originally planned, as well as the use for advertising or commercial purposes, is subject to prior authorizations by BCN-Gin.
7. Applicable legislation and competent jurisdiction
The purchases made with BCN-Gin. they are subject to Spanish legislation. In the web address http://www.fnmt.es some rules of interest for interested and buyers are outlined.
In the cases of interpretative discrepancies, produced by the existence of different versions in languages other than Spanish, the version in this language will always prevail over the other versions.
BCN-Gin is a public business entity, which is why it is necessary to present a claim prior to the civil judicial procedure, foreseen in article 122 and following of the Law on the Legal Regime of Public Administrations and the Common Administrative Procedure.
Notwithstanding the filing of the aforementioned previous claim, when the buyer has nationality of an EU Member State and it is a non-business individual, in case of any conflict or discrepancy, the applicable jurisdiction shall be that of the Courts or Courts of the domicile of the buyer, and / or those corresponding to the place of performance of the contract if, the domicile of the buyer, was not Spain. In case of not holding the nationality of an EU State, the client is subject to Spanish law and jurisdiction of the Courts and Tribunals of Barcelona (capital).
BCN-Gin may establish consumer arbitration as a dispute resolution system, in which case, this will be the ordinary means of resolving discrepancies.
There are complaint forms available to users of the online store of BCN-Gin, which can be completed at Passeig de l’Exposició, 58, 08004, Barcelona.